What to Do While Waiting for Your Utah HVAC Technician

1. Prevent Water Pipe Freezes (Open Cabinet Doors & Drip Faucets)

Plumbing lines located inside exterior perimeter walls (such as kitchen sink lines, bathroom vanity pipes, and laundry room supply hoses) freeze first when ambient indoor heat dissipates. Open all vanity and under-sink cabinet doors throughout the home so remaining room warmth reaches concealed water lines.

For extreme sub-zero overnights below 10°F, set indoor faucets to a slow, steady trickle. Moving water through supply pipes significantly reduces ice crystal formation and prevents pressure spikes that cause catastrophic pipe ruptures.

2. Conserve Ambient Indoor Warmth & Thermal Insulation

Close drapes, curtains, and thermal blinds over all exterior windows to add an extra layer of thermal insulation against cold glass panes. Close doors to unused secondary bedrooms or basements to concentrate remaining ambient heat in central living spaces where family members gather.

If you have an active fireplace, ensure the chimney damper is closed when not in use to prevent warm indoor air from drafting out up the chimney flue. Weather-strip drafty exterior doors with towels if cold air drafts are detected.

3. Clear Access Pathways to Mechanical Equipment

To ensure your NATE-certified technician can begin diagnostic testing immediately upon arrival:
• Clear a 3-foot radius around basement furnace units, utility closets, or attic access ladders.
• Move stored boxes, paint cans, laundry baskets, and household clutter away from furnace burner doors.
• Turn on basement overhead lighting and exterior porch lights for night dispatches.
• For winter dispatches, shovel snow and salt icy walkways from driveway to entrance doors.

4. Secure Household Pets & Ensure Family Safety

Technicians will be carrying heavy tool bags, digital combustion testing meters, manifold gauges, and replacement components in and out of exterior doors. Secure dogs and cats in a comfortable bedroom to prevent accidental escapes or technician interference during emergency troubleshooting.

Keep emergency flashlights accessible in central areas in case power outages accompany winter storms. Ensure elderly family members and infants stay bundled in warm clothing in an interior room.

5. Keep Phone Accessible for Dispatch Call-Ahead

Our mobile service units call 15 to 20 minutes prior to arrival to confirm entry arrangements, gate codes, and parking details. Ensure your mobile phone ringer is active so our dispatcher or technician can reach you without delay.